What Virus Causes Your Phone to Disconnect and Reconnect to the Internet Again
Hi, I'm an independent consultant willing to help.
Thanks for posting your query.
Follow the steps below to solve your problem, a network.
A. Execute Internet connections / Troubleshoot network problems
Windows key + i> Update and security> Troubleshoot>
1. Click Internet Connections> Run the Troubleshooter
2. Click Network Adapter> Run the Troubleshooter
B. Go to the following Microsoft help link and execute the steps there.
https: //support.microsoft.com/en-us/help/10741 / ...
Be attentive to solve your problem.
Cordially
cristhian
Cristhian Escobar Lopez
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Hello!
I've already tried the troubleshooter, and no issues were found.
2 people found this reply helpful
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I'm looking at the page you sent me and it's full of things I have already tried, including updating the driver..
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Please open the following thread where you will be presented with all the information and a permanent solution to your problem, follow the steps and instructions that appear there:
https://answers.microsoft.com/en-us/windows/for...
I hope this information solve your problem, I will be attentive to any comments.
Best regards,
Cristhian
Cristhian Escobar Lopez
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I'm sorry, but this is in a language I do not understand. This is in Spanish.
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Roadhog360 no problem, here is the answer of the thread with the translation:
Step 1. Third-party antivirus
Do you use antivirus? There are some antivirus, such as Avast, Bitdefender, Eset Nod32, and perhaps others, which generate this problem in the Internet connection. If so, uninstall it and restart the system. If the Internet connection works well when restarting, and there are no errors, reinstall your antivirus and check again. If the connection error appears again, look for another antivirus.
Step 2. Run the network connection troubleshooter
If the antivirus was not the cause of the problem, follow these steps:
1. In the search bar write solution and click on the search result Troubleshooting (Control Panel)
2. In the column on the left click on See all
3. Click on Internet Connections
4. In the Internet Connections box, click Advanced Options and Run as administrator
5. Click Next and follow the instructions on the screen to complete the problem resolution process.
Step 3. Reset the network configuration
If the network connection solver did not solve the problem, follow these steps:
1. Press the Windows + X keys and select Command Prompt (Administrator)
2. In the console type the following commands and press Enter after each of them:
netsh winsock reset
netsh int ip reset
ipconfig / release
ipconfig / renew
ipconfig / flushdns
ipconfig / registerdns
3. Close the CMD console and restart the system.
4. When restarting, check the Internet connection and if the problem has been solved
Step 4. Check network services.
Check the following network services from the service console. All these services must be enabled and running:
1. Press the Windows + R keys
2. In the Open box type services.msc and press Enter:
3. In the local services console, look for the following services:
- Windows Connection Manager (Wcmsvc)
- NetBIOS auxiliary application over TCP / IP (Imhosts)
- DHCP Client (Dhcp)
- DNS Client (Dscache)
- Automatic configuration of wired networks (dot3svc)
- Automatic WLAN configuration (WlanSvc)
- SSDP detection (SSDPSRV)
- UPnP host device (upnphost)
- Publication of function detection resource (FDResPub)
Although in some network installations it is not necessary for all of them to be configured in automatic startup, to ensure that no service fails, enable them in Automatic startup and start the service. To do this, right click on each one of them and choose Properties. In Startup type, choose Automatic and in Service status, click Start if it is stopped.
4. To ensure correct operation, reboot the system and see if the services are kept automatic and initiated.
5. Check the Internet connection and if the problem has been solved
Inform me of your progress please.
Cristhian Escobar Lopez
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Hello,
In addition to solutions provided,
Check this
https://answers.microsoft.com/en-us/windows/for...
And update your BIOS and drivers from your pc website.
What are the exact brand and model of the PC ?
What is the exact version of Windows 10 ?
Open run window with Win+R.
Now type winver + Enter.
Then post a screnshot of the result or copy it in your next answer.
What is your antivirus ?
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For Step 4: I am missing the following services:
- Automatic configuration of wired networks (dot3svc)
- Automatic WLAN configuration (WlanSvc)
- UPnP host device (upnphost)
- Publication of function detection resource (FDResPub)
I have tried step 3 and will restart now.
EDIT:
Patricia.Guenot, my antivirus is Windows Defender. For some reason I kept getting an error when trying to reply to your post.
My PC is this.
Windows 10 1809
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Alright, so I've tried step 3 and it didn't work. For step 4, again four of those weren't in the scheduler at all.
I already tried 2 and 1 as mentioned earlier.
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I've already tried the steps shown in the link here.
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Source: https://answers.microsoft.com/en-us/windows/forum/all/computer-disconnects-from-internet-randomly/179f83b3-235a-4617-ab99-102ff9fdcb73
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